✦ Information
Reach Out to Olive Ateliers
Behind every order at Olive Ateliers is a real team, not a chatbot script. If something about your purchase needs attention, we want to hear it straight from you.
The Fastest Way to Reach Us
Email [email protected] and a member of our team will personally read your message. We aim to reply within 24 to 48 business hours, Monday through Friday, Eastern Time.
Help Us Help You
- Include your order number so we can pull up the details right away
- Tell us what happened in a few sentences — the more context, the faster the fix
- Add photos if your question involves a damaged or incorrect item
Anything you share with Olive Ateliers is used only to look into your question and get it resolved — nothing more. Visit us anytime at www.oliveateliers.shop; we're glad you're here.
Mailing Address
Olive Ateliers
1210 Mateo St, Los Angeles, CA 90021
Please email us before sending anything by mail — we cannot accept unannounced returns.